Welcome to Ortal Hoffman’s website at: https://bigdreamcoaching.com (hereinafter: “the Website”). The Website is managed and operated by Ortal Hoffman (business number [insert business number/company ID]) (hereinafter: “Management” or “the Business”).
The Website serves as a promotional and commercial platform for presenting services, lectures, treatments, digital courses, and selling products (such as books) by Ortal Hoffman.
1. Introduction
1.1. Use of the Website, its content, and the services offered on it is subject to the terms of use detailed in these Terms. Please read these Terms carefully, as browsing the Website and/or performing actions on it indicate your agreement to these terms. 1.2. The wording in these Terms is in masculine form for convenience only, but it addresses all genders equally. 1.3. Website Management reserves the right to update or modify these Terms from time to time, at its sole discretion and without prior notice. Any change will be binding from the moment it is published on the Website. 1.4. Use of the Website is permitted for those 18 years of age and older who are legally competent to enter into binding legal transactions. If you are under 18, any action on the Website requires the approval of a legal guardian.
2. Nature of Services and Professional Liability Disclaimer
2.1. The Website offers, among other things, content, online courses, books, and registration services for counseling and treatment in the areas of personal development, relationships, and family. 2.2. Important Legal and Medical Clarification: The content appearing on the Website, including articles, videos, digital courses, and recommendations, is intended to provide information and enrichment only and does not constitute a substitute for personalized medical, psychiatric, or clinical psychological advice. 2.3. Reliance on the content on the Website is the user’s sole responsibility. Website Management will not be liable for any damage, indirect or direct, caused to the user as a result of using this content.
3. Purchases on the Website, Payments, and Delivery
3.1. Purchasing products (such as books) or services (such as courses and lectures) is done through a secure third-party payment system. You must provide accurate information, including complete credit card details. 3.2. Completion of the transaction is subject to credit card company approval. If the transaction is not approved, the order will not be processed and the user will be notified. 3.3. Prices on the Website include VAT as required by law, unless otherwise stated. Website Management may update prices at any time without prior notice. 3.4. Delivery of physical products (for example: books): Products will be shipped to the address provided by the customer at the time of order, via Israel Post or a courier company, subject to the delivery times detailed on the product page. The Website will not be liable for delays caused by shipping companies or force majeure circumstances. 3.5. Delivery of digital products (courses, online lectures): Immediately upon payment approval, the customer will receive access to the digital product via a link or login details sent by email. Access to the product is personal and non-transferable.
4. Cancellation and Refund Policy
Transaction cancellation will be done in accordance with the provisions of the Consumer Protection Law, 1981, and its regulations: 4.1. Physical products (books, etc.): A transaction may be canceled within 14 days from the date of receiving the product or disclosure document, whichever is later. Cancellation is subject to returning the product in its original packaging, intact and without defect. A cancellation fee of 5% of the transaction price or 100 NIS (whichever is lower) will apply, unless the cancellation was due to a defect in the product. Return shipping costs will be borne by the customer. 4.2. Digital products (courses, files for viewing/download): According to the law, the right of cancellation does not apply to “information” as defined in the Computer Law, including digital courses, recorded lectures, and content products that can be recorded, copied, or duplicated, to which the consumer has received access. However, in exceptional cases, a cancellation request will be considered beyond the letter of the law, at Management’s sole discretion. 4.3. Counseling services / lectures / workshops (in-person or via Zoom): Participation cancellation will be done up to 14 days from the date of making the transaction, provided that the cancellation is made at least 2 days that are not rest days before the start date of the service/workshop. A cancellation fee of 5% or 100 NIS will be charged as required by law. 4.4. Cancellation requests should be sent in writing to the email address: [insert designated email address for cancellations].
5. Intellectual Property
5.1. All intellectual property rights on the Website—including, but not limited to, copyrights, patents, trademarks, trade secrets, texts, articles, video clips, courses, lesson plans, books, designs, and images—are the exclusive property of Ortal Hoffman (or third parties who have granted her permission to use them). 5.2. It is forbidden to copy, duplicate, distribute, transmit, publicly display, translate, sell, or make any commercial or other use of this content without obtaining explicit written permission from Ortal Hoffman. 5.3. Purchasing a digital course grants the buyer a personal, private, and non-transferable license to use. There is an absolute prohibition on transferring access details to another person or screening the content to groups without permission.
6. Website Availability and Technology Liability Disclaimer
6.1. The Website is provided for use as-is. Management does not guarantee that the Website will operate without malfunctions, without interruptions, or that it will be immune to cyber breaches and communication system failures. 6.2. Website Management will not be liable for any damage caused to the user due to technological damage, data loss, or information security failure, insofar as this was caused by circumstances beyond its direct control.
7. Contact and Customer Service
For any question, clarification, or request regarding these Terms or the services provided on the Website, you can contact us through one of the following channels:
- Email: [insert email address]
- Phone / WhatsApp: [insert phone number]
- Contact address (for mail delivery): [insert business address]
Last updated: April 22, 2026.